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Learning From Digital Measurements of Face-to-Face Interactions  

2008-12-13 20:24:53|  分类: 默认分类 |  标签: |举报 |字号 订阅

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Learning From Digital Measurements of Face-to-Face Interactions
Chronicle of Higher Education (12/05/08) Vol. 55, No. 15, P. A13; Young, Jeffrey R.

Massachusetts Institute of Technology professor Alex Pentland has developed the sociometer, a device designed to measure social interaction digitally. "For the first time we can give everyone in an organization a little name badge with sensors in them ... and based on that we can produce a map of who talked to who and when, and how did they talk to each other," he says in an interview. Elements that the sociometer measures include the people surrounding the wearer, whether the wearer is facing them, the wearer's actions--walking, talking, sitting, standing, gesturing, etc.--and the tone of voice. Pentland says the badges can determine who is setting the pace of a conversation by analyzing the pattern of speaking versus not speaking. He observes that research has uncovered a way to predict who will come out ahead in interactions such as sales and salary negotiations by studying the tone of voice in the first few minutes of the exchange. Pentland says that "people have the ability to read each other for ... social relationships. What I've done is develop a series of computer tools that can be built into tiny little name badges or even into cell phones that allow you to read this sort of social information."
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